Citrix director logon duration data cannot be retrieved. Available in Citrix Director and Monitor.
Citrix director logon duration data cannot be retrieved. I’ll give that a try.
Citrix director logon duration data cannot be retrieved Get-MonitorConfiguration showed DataCollectionEnabled set to false. Click the Associated User to open the Activity Manager for the user. Sessions Connected. exe, etc, loads the executable and libraries into memory/cache, and then terminate each process, speeds up launching of the published apps After upgrade to VDA 7 1906. However, few customers need Smart card based authentication, as some customers do not have user name and password to login to Director. It cannot be unistalled (Control panel, etc) and it cannot be installed either as it claims it's already installed. 2 - Why should IT care about logon duration? Logon duration is an important user experience metric for any end-user computing environment, for several reasons. 16+ then you don’t need to do anything to upmEvent. Use Logon Duration data to troubleshoot user logon issues. English EN Deutsch DE 日本 Interactive Session is one of the metrics of Logon Duration monitored by Citrix Director. I Citrix Director console to check which policy took more time or which policy failed to apply. Connected sessions across all delivery groups for the last 60 minutes. You can run the queries again after you log on to the servers again, and you'll see that the data is now correctly being written to the database. Article Type Problem Solution. However, sometimes CSEs that are used in Group Policy are not Errors shown in Director cannot be dismissed until the license server is reachable. To enable network analysis, you must install and configure Citrix ADM in Director. Also see CTX224433 Error: “Cannot Retrieve Data” on Citrix Director Dashboard After Securing OData Interface Through TLS. Director uses a troubleshooting dashboard that provides real-time and historical health monitoring of the Citrix Errors shown in Director cannot be dismissed until the license server is reachable. If the problem is due to existing virtual machines not becoming available, see Citrix Knowledge Base article CTX126992. We had some problems with Monitoring database se we did restore. (this must be verified, if it is possible to rebuild WMI providers). In Citrix Director, the Trends > Logon Performance tab, might not display the trends chart for very large data. [LD0388] When you start a session, the broker might choose newly created VDAs over VDAs that were previously started. For more information, see License overdraft and License burst mode. And Dennis Span Enabling logon duration drill-down in Citrix Director. The User Details view > Session Logon tab displays a comprehensive view of the session logon process. SessionActivitySummary table. Director uses a troubleshooting dashboard that provides real-time and historical health monitoring of the Citrix LogOn Duration is a measure of the length of time, therefore is exposed as an average over a time period. However, when the time LogOn Duration is a measure of the length of time, therefore is exposed as an average over a time period. RDS Load Evaluator Index: Detected when the configured threshold of load index value is sustained consistently for 5 minutes. The large Check the profile load time in the Logon Duration panel of Citrix Director. 3) Reinstalling DLL's via installutil This article explains on how to increase the "Logon Performance" from 90 days to 365 days. Starting with Citrix Virtual Apps and Desktop 7 1808 and with Virtual Apps and Desktop service going forward, the policy level breakup for GPO processing time will be shown in the logon duration graph on hovering over the GPO bar. If we Citrix Director 7 2402 is compatible with:. The Security Descriptor was customised on each VDA denying permission to the Network Service Account which runs UPMPlugin. On the Dashboard and Trends pages, the Average Logon Duration panel displays data only for For additional product information, including supported operating systems and system requirements, see Cumulative Update 3 on the Citrix Product Documentation site. Also provided is the description of the individual phases and drilldown into GPO and Profile Details subphase measurements. In this example, the Errors shown in Director cannot be dismissed until the license server is reachable. English EN Deutsch DE 日本 Make sure that the registry entry on the “VDA” (not the controller) exists under HKLM\Software\Microsoft\Windows\CurrentVersion\Run If it exists, then Check the policy ‘Do not process the legacy run list’ under "Computer Configuration\Administrative Templates\System\Logon" on the VDA is set to ‘Not Configured’. Followers (0) After upgrade to VDA 7 1906. In Citrix Director event logs you see the below error: The data is missing in MonitorDatabase tables as well. 1) Yes we are using Citrix UPM in Version 5. However, when the time This allows Citrix Director logon time reporting to become much more accurate. Select Product. Session Table in Monitoring Database shows "Null" value for all sessions and hence Director does not report Average logon Duration for Sessions. 1906 , in Citrix Director the Logon Duration under User Details gives an error of "Cannot Retrieve Data". For the most part, it's work fine but I do have a couple issues: 1) Remote clients, that are connecting via an IPSec or SSL VPN tunnel occasionally don't get connected. No information under Logon Performance -Director does not display any logon duration info. Follow, to receive updates on this topic. One of the key parameters which decides the end user experience of XenDesktop is how fast the desktop/app session appears so that the user can start using the desktop/app. This data does not We've published a fresh Win10 1809 desktop in our Xendesktop PVS 7. The time that the user has to wait after he selects a desktop on receiver and finally be able to use the session is the “log on duration. Check Director for Multi-session OS This Preview product documentation is Citrix Confidential. There have been questions regarding what constitutes this metric and why this is the lengthiest process in total logon duration. 0; x. This data is aggregated at one-hour intervals. 2 from 7. In the Profile Management log file at C:\Windows\System32\Log After upgrade to VDA 7 1906. DAT . Citrix End User Experience Monitoring (EUEM) service must be running on the VDA. Director receives the information through Profile Management, including information about the profile size, type, and logon timings. VDA agent then uses the Director plugin to call the Citrix Profile Manager to collect the data from the WMI providers. 15 remote access through Netscaler All running on Hyper-v cluster. Logon data for the last 60 minutes. Got one NULL entry > top 200 rows > delete the NULL entry manually. VDA agent then uses Director is a monitoring and troubleshooting console for Citrix Virtual Apps and Desktops. If you are upgrading Director, run C:\inetpub\wwwroot\Director\tools\DirectorConfig. Log on to the server where director is install; Open Internet Information Services (IIS) Manager, You can use the inetmgr CMD command. Monitor is available as the Director console to monitor and troubleshoot This morning, as I was unistalling it in order to reinstall, something went wrong and the Citrix software is in limbo. However, when the Reset your password using “Forgot Password” Link, to continue accessing your favourite community features To view the logon duration metrics, select the Logon Performance tab on the Trends view. However, when the time Citrix Workspace app 22. I now work as a freelance consultant, with a particular penchant for troubleshooting and automation. 6002 for Windows, LTSR 2203. Logon Count and Connection Failures are counts of occurrences over a period, therefore are exposed as sums over a time period. Failure Panels. 0 votes. This is an example of what i'd captured a couple of days back: Total logon duration: 544. Logon duration is measured only for initial connections to a desktop or app using HDX. The reset command issued by Director specifies the profile type. g. ; Go to Host Name > sites > Default We Site > Director > Application Settings: Errors shown in Director cannot be dismissed until the license server is reachable. 1 vote. Product documentation. English EN Deutsch DE 日本語 JA Français FR Español ES 简体中文 ZH Português PT I read this, and I was like wow, Its amazing. This visualization helps understand and easily troubleshoot The Citrix Broker Service failed to broker a connection for user '%1' to resource '%2'. The data is also not displayed in the detailed user view, where it says: "Data cannot be retrieved. Logon Duration (User) Logon duration for logons for the specified user that occurred over the last hour. AgentAddressResolutionFailed: 101 Excluding Citrix Profile Management from the installation (/exclude "Citrix Profile Management") affects monitoring and troubleshooting of VDAs with Citrix Director. For more information, see License overdraft and Supplemental grace period. Errors shown in Director cannot be dismissed until the license server is reachable. 2) Get-wmiobject showes no content. Average Logon Duration did not display in Graph on Director dashboard as well as Logon Performance graphs under Trends. Cannot log on to Citrix Director - No Sites Could be accessed. Aug 11, 2023; Knowledge; Information. Excluding Citrix Profile Management from the installation affects the monitoring and troubleshooting of VDAs with Citrix Director. Director can access:. URL Name CTX206380-cannot-log-on-to-citrix-director-no-sites-could-be-accessed. Average Logon Duration. Check Director for Multi-session OS Machines that might have a peak load (Max load). VDA 1903 or later. Learn more. 2 - Citrix Director "Logon Duration" shows Cannot Retrieve Data; Ask question; x. The Monitor Service OData API includes quite a bit of data. Citrix DaaS & Virtual Apps & Desktops ; HDX Monitor ; Director ; Network Session data cannot retrieved 1; Network Session data cannot retrieved. aspx since upgrading overwrote your domain name configuration. The solution provides a single pane of glass for Citrix support and administrator teams to gain insight into environment health and performance metrics. If I downgrade back to In the logon performance tab, the average logon time is constantly set to 0. This in turn allows administrators to better discover issues LogOn Duration is a measure of the length of time, therefore is exposed as an average over a time period. Posted Feb 23 2015 by Dane Young with 20 Comments. Posted November 18, 2019. Troubleshoot when ICA RTT or Session Logon Duration data fails to populate. For more information, see Diagnose user logon issues. 51 s Guest blog post by Guy Leech The Script Engine that got me excited I've been working as a techie in the EUC arena for over 23 years with a background before that as a software developer. But once we expose that data in a more meaningful way, I am willing to bet that the average logon In SQL, go to monitor database > take a back up > tables > monitordata. View both Dashboard (failures) and Trends Load Evaluator Index report Available both in Citrix Director and in Monitor. The Director servers must be configured to access the shared folder. On the Dashboard and Trends pages, the Average Logon Duration panel displays data only for Desktop Director is showing dash (-) for ICA latency under the Session Details panel. This can be adjusted up to 367 days by running a PowerShell cmdlet. The issue occurs when the SQL statements are presented in the wrong order. Limitations. For example, we provide a way to get the domain name and the user name under the service account. Logon duration is measured only for initial connections to a desktop or app using HDX. Apply. Sessions must be overlapping to be considered concurrent. More details about other Logon Duration metrics can Like the subject says, I'm looking at what methods can be done to minimize the Interactive Session time when users log in. Average Logon Duration: Log on data for the last 60 minutes. However, I notice a major function is missing - when I want to build a filter that uses multiple queries together, and press the + button, the only operator I can work with is "AND" - there is no way that I can see to switch this to an "OR" logical operator. English EN Deutsch DE 日本 Note: All graphs have data for the last completed minute. One of those items from that information is Logon Duration. Error message received: "Data cannot be retrieved. We looked at the CDF traces from DDC and found that the logon duration for Trends was being fetched from MonitorData. New Fixes in This Release. ps1. Note: To make sure that the machine isn’t in maintenance mode, from the User Details view, review the Machine Details panel. 2 - Use Logon Duration data to troubleshoot user logon issues. Specifically, logon duration is not measured when a user initially connects using a non Within the monitoring SQL database, the MonitorData. Logon duration data is After an upgrade of Citrix VDA to 7. Director is a monitoring and troubleshooting console for Citrix Virtual Apps and Desktops. I do have questions around this “Actually – performing this step not only doesn’t have any effect on overall processing time, making it a completely useless exercise, it also encourages administrators to split GPOs into “user-only” and “computer-only”, which actually increases logon times because (as per the Take the VDA out of hibernation mode. In Sites > Default Web Site > Director\ > Application Settings, modify the Service. Using PowerShell to Collect User Logon Data from Citrix Monitoring OData Feed: Guest Blog Post by Bryan Zanoli. 0 And Later: Here is the list of all WMI objects used by Director 7 and later versions. Monitor. Baseline seems to hover between 10-15 seconds for users, so I'm curious on what you'd all recommend to try and lower that number. Policies: 2311 Average Logon Duration: Detected when the average session logon time in a configurable time period across the entire site or for a particular delivery group exceeds a configured duration threshold. Logon data for VDAs earlier than XenDesktop 7. Topics Analytics & Monitoring The shared folder must have modifying permissions for accounts on the Director server. I reinstall my VDAs but now from the director I still have this message: "Logon duration data is not available for the current session. Typically, this error occurs when the time period is set to more than a week and the site has sessions configured on a large scale. As the logon duration script requires the domain name and the username, we provide a wrapper script to pass the domain and user name to it. However, when the time Citrix Director is the Citrix Service Provider (CSP) administrator’s best friend for a number of capabilities that it includes like efficient management, performance optimization, forecasting & capacity planning, user management, convenient troubleshooting, health monitoring, logon optimization, artificial intelligence/machine learning-based analytics and all Yes, Director does have this awesome report that breaks down the various pieces of the logon time (and this is the first place you should start if you have long logon times!), but we’re just starting to feed this data to CIS and it’s not available in the format I want it just yet. This choice can cause increased logon time. Citrix Director is a great tool, and I use Saved Session Filters quite a bit. Refine results. View both Dashboard (failures) and Trends Load Evaluator Index report Logon scripts; Profile load on disk; Interactive session; Note: This feature is available only Citrix Director customers with Citrix Analytics and Performance entitlement. Log on data for VDAs earlier than XenDesktop 7. Close. If you built multiple Director servers, use NetScaler to load balance them. 30), then the data for the last half There might be discrepancies in the logon duration time that Citrix Director records, compared to the event log data that VDAs provide. The new Session Logon tab in the User Details page has an enhanced visualization of the logon duration phases. WMI Objects Used In Citrix Director 7. Here the Director Fields column is the field shown in Director User Detail Page If all the details above are in place, the we should see the Average Logon Duration in the Director: If the classes are missing in the VDA, re-installation is the only solution that is possible. Align the VDA and delivery controller versions. EDIT: What is described above fixes the problem only until you switch from maintenance to Excluding Citrix Profile Management from the installation (/exclude "Citrix Profile Management") affects monitoring and troubleshooting of VDAs with Citrix Director. Take the backup of the Citrix. On a Delivery Controller, run PowerShell and run asnp Citrix. If you built multiple Director servers, use Citrix ADC to load balance them. Citrix Director does not show latest Average Logon Duration, Session Details. Search Product To view the logon duration metrics, select the Logon Performance tab on the Trends view. 1. For info on the new monitoring features in Director, see Use Citrix Director: Logon Duration Improvements. Specifically, logon duration is not measured when a user initially connects Use this data to troubleshoot user logon issues. Metrics that will not be collected for lower versioned VDAs are the logon duration metrics, logon breakdown details, and some categories of machine and connection failures. English EN Deutsch DE 日本語 JA Français FR Español ES 简体中文 ZH Outstanding article George. Logon data for the Director Trend Data Time Zones that are Half an Hour Offset from GMT Time Zone. Restarting the Monitoring Service on Delivery Controllers does not fix the issue. Previously, when EUEM service or Profile Management service failed to run, the reason for failure in getting the data related to ICA RTT or Session Logon Duration wasn’t displayed. Apply . Director shows Failure Type: Client Connection Failures / Failure Reason: Logon Timeout. View Director server event logs for further information. 1906. * Securely sign in to your Citrix account to manage applications, desktops, and data. 1 answer Director error: Cannot retrieve the data. Infrastructure: Lists your Site’s infrastructure - hosts and Controllers Freelance Workspace Specialist / Consultant focussing on desktop virtualization & management, workspace management and identity & access management. You agree to hold this documentation confidential pursuant to the terms of your Citrix Beta/Tech Preview Agreement. config file. In the Profile Management log file at C:\Windows\System32\Log Logon Duration (User) Logon duration for logons for the specified user that occurred over the last hour. The tab contains the Logon Duration phases chart with the various logon phases plotted. Value of the Load Evaluator Index over the last 5 minutes. However, when the time When the Session Detail page is open, Director will send a WMI request to the VDA agent to collect certain information from the VDA directly. Check the profile load time in the Logon Duration panel of Citrix Director. For e. Product documentation . The ability to retrieve ICA latency information depends on DCOM security permissions. The "old" Win10 1703 desktops have no issues, but the 1809 desktops don't Director is not able to pull the records from one day during its average calculation time (Usually 7 - 15 days) for the session details. " Refer Citrix KB article CTX130320 Citrix Virtual Apps a Citrix Director is a comprehensive monitoring and troubleshooting tool that integrates with XenApp and XenDesktop environments. Grace Expired: Emergency license caching mode has expired. CTX Number CTX206380. " What items am I missing? HI guys, Need some help. Most of it falls under the category of XenDesktop Session information Average Logon Duration: Logon data for the last 60 minutes. For Citrix Virtual Apps and Desktops (CVAD) Premium Edition, by default, most of the historical Director data is groomed at 90 days. Note: When the type of host you’re using doesn’t support any particular metric, there’s If you are a Citrix Virtual Apps and Desktop administrator with read-only privileges, you can use the API to get following types of data from the Citrix Virtual Apps and Desktops and Citrix DaaS site: Data relating to connection failures, session usage, logon duration, and load balancing In the Trends view, HDX connection logon data isn’t collected for VDAs earlier than 7. ×Sorry to interrupt. To configure, run IIS Manager. This data does not include users trying to connect with Remote Desktop Protocol or reconnect from disconnected sessions. Just to confirm, this will have no impact on the current environment and users currently connected? I assume not as this is only applicable to the monitoring and the monitoring database unless the Site and Monitoring are utilizing the same database, which in my case, it's not, they have their own separate DB's. This article provides insight on how the Interactive Session is calculated. With this new feature, you can get the reason for failure and the corresponding The User Details view Session Logon tab displays a comprehensive view of the session logon process. It is not displaying all active sessions. Asked by Stefan Wendrich1709160263, November 18, 2019 . Thank you, sorry for my late reply, I was on vacation. Logon Duration is a measure of the length of time, therefore is exposed as an average over a time period. Search. desktopgroup > top 1000 rows. This occurred after move to a DR databse for testing. exe as described in this post, however I still recommend you read the post as it is interesting to understand how Director calculates logon times. LogOn Duration is a measure of the length of time, therefore is exposed as an average over a time period. 6 and below). 03. CSS Error Great thank you Carl! Let me try this. This diagram illustrates the process following the user logon, when a user profile is reset. Use this data to Issues that affect rendering WMI Data on Director. - C:\Program Files\Citrix\Monitor\Service\Citrix. In the Profile Management log file at C:\Windows\System32\Log We all know Citrix Director is the monitoring and troubleshooting web console for Citrix XenApp & XenDesktop. The basics – let’s start at the beginning. Config Director cannot retrieve data for session, logon duration. For the last several years, I’ve had the honor and privilege of working The following steps resolved the issue with 1912 release. With this new feature, you can get the reason for failure and the corresponding Troubleshoot when ICA RTT or Session Logon Duration data fails to populate. AgentAddressResolutionFailed: 101 Check the profile load time in the Logon Duration panel of Citrix Director. But, this wrapper script requires one user session. Average logon duration shows no data in Citrix Director, this occurs after applying Citrix Profile Management hotfix 3001 or 3002 [CVADHELP-18055] The resource utilization data in Citrix Director might not be sorted in the correct order. View both Dashboard (failures) and Trends Load Evaluator Index report Logon Duration in MonitorData. Please add more virtual machines to the site. However, when the Cannot log on to Citrix Director - No Sites Could be accessed. Your sessions must be overlapping to be considered concurrent. Use this data to troubleshoot user logon issues. If Director is accessed from a time zone that is offset by a half an hour from the GMT time, for example India (+5. Except the Logon Duration Panel where the data is updated till 3 minutes in the past to allow for collection of the completed logon’s data. Load Evaluator Index. However, when the time interval is Errors shown in Director cannot be dismissed until the license server is reachable. I suspect somehow a partial unistallation, as I'm getting "The global document path cannot be retrieved" There are some suggestions of a full clean Checked and found that Desktop Ready Event ID 1000 was not getting logged on the VDA for the effected user logon. 7. Director uses a troubleshooting dashboard that provides real-time and historical health monitoring of the Citrix Virtual Apps or Desktops Site. The Profile Management service then attempts to reset a Take the VDA out of hibernation mode. Dev A pointed to LC2239 however this was not the case. Logon duration: 2109: It is a measure of the logon process from the time a user connects from Citrix Workspace app to the time a session is ready to use. Home / Using PowerShell to Collect User Logon Data from Citrix Monitoring OData Feed: Guest Blog Post by Bryan Zanoli. See Diagnose user logon issues for details. For VDA to send the UPM payload and session logon duration to Delivery controller, it relies on Desktop Ready event 1000 being logged. 15 onwards. 2 answers Director and local logins Asked by Shane Paul, November 5, 2019. ” This becomes an Use Logon Duration data to troubleshoot user logon issues. On the the Average Logon Duration panel display data only for machines that have LogOn Duration is a measure of the length of time, therefore is exposed as an average over a time period. exe /upgrade to complete the upgrade Interactive Session is one of the metrics of Logon Duration monitored by Citrix Director. Check out these additional resources!. What does Director say from a logon time perspective? Can you post a few screenshots? What Citrix version, Windows OS, and VDA version? Which profile management software (CPM/FSlogix/other)? Don't have access to the Director console right now. AgentAddressResolutionFailed: 101 LogOn Duration is a measure of the length of time, therefore is exposed as an average over a time period. exe. ICA latency: 2311: ICA latency is the network latency which indicates if the network is sluggish. [LD1679] [LD1679] Profile Management does not cancel copy operations to the profile store after it fails to load a corrupt local profile NTUSER. 15 CU3 environment. Available in Citrix Director and Monitor. However, when the time interval is Director is a monitoring and troubleshooting console for Citrix Virtual Apps and Desktops. Because of new instrumentation in the XD 7 VDA, there will be limited data available for the lower versioned VDAs (XD 5. On the User details and EndPoint pages, the Personalization panel and the Logon Duration panel fail. Comment If XenDesktop is not Platinum Edition then all historical Director data is groomed at 7 days. 0 is not included in this average. Session Logon. Taking a step back, I will explain the process which occurs when Loading. Resolution Currently Citrix Director only supports user/password and Windows Integrated logon. IncompatibleVersion: 100: The VDA cannot communicate with the delivery controller due to a mismatch in the Citrix protocol versions. If you are running versions earlier than 7. Policies: 2311 This updated script includes new logon phases and now covers the entire Citrix XenDesktop logon process, see details below. LogOn Count and Connection Failures are counts of occurrences over a period, therefore are exposed as sums over a time period. In the Logon Duration panel, hover If manually flushing the records is required, please contact Citrix technical support for further assistance Problem Cause Director is not able to pull the records from one day during its average calculation time (Usually 7 - 15 days) for the session details. Restarting the Monitoring Service on Delivery Use Logon Duration data to troubleshoot user logon issues. HDX Connection Phase Since my last post about logon duration analysis, we’ve received a lot of great feedback, among them some interesting requests and suggestions. UserSettingsPath setting to reflect the UNC path of the shared folder. I find that a Scheduled Task that runs at startup to start each app (process), such as winword. The Citrix Broker Service cannot find any available virtual machines. Trend data displayed in Director is collected using UTC timestamps. LogOn Count and Connection Failures are counts of occurrences over a period of time, therefore are exposed as sums over a time period. But what about Citrix Cloud? Can administrators monitor and troubleshoot their applications and Citrix Director 7 2203 is compatible with:. Back up data before making any changes and then follow these steps to check for zero values: In this post, I'll go over what data can be retrieved using the Monitor Service, a quick overview of what the URL's are and some examples of basic data access using a browser. After that citrix director is have problems with statistical data. Open the Session Details view to access this metric. Question. It helps administrators managing XenApp and XenDesktop environments monitor and troubleshoot machines/infrastructure, applications, and sessions. 16 then this post will Take the VDA out of hibernation mode. Interactive Session drilldown. After log into Citrix Director (or Cloud Monitor), "Cannot Retrieve the Data" error is shown in Logon Duration. For XenDesktop/XenApp Platinum Edition, by default, most of the historical Director data is groomed at 90 days. for User Connection Failures and Failed Server OS Machines Asked by Paul Tanner, October 30, 2019. x. To view this session metric, go to the Monitor tab of Citrix DaaS. This blog is to provide insight on how the Interactive Session is calculated. Setup Xen Desktop 7. "Cannot retrieve the data. Citrix Director shows incorrect data compared to Studio for sessions such as Logon Duration, Current Number of Active Sessions, and others when the Load Evaluator Index policy is enabled. 1 Cumulative Update 6 Hotfix 2 which addresses security issue CVE-2024-6286 is now available Director Grooming. On the Dashboard and Trends pages, the Average Logon Duration panel displays data only for Learn how to use Citrix Monitor API to query historical information from Citrix DaaS, including session usage, logon duration, hosted app usage, and much more. Grace Expired: Emergency Grace period has expired. As mentioned, Interactive Session is just one of the Logon Duration steps that contributes to Ensure that the following prerequisites are met for session startup duration data to be displayed: Delivery Controller 7 1906 or later. Title Cannot log on to Citrix Director - No Sites Could be accessed. The new representation shows the overlapping of the individual logon phases. Logon data for the Excluding Citrix Profile Management from the installation (/exclude "Citrix Profile Management") affects monitoring and troubleshooting of VDAs with Citrix Director. Members; 184 Posted November 18, 2019. The large number on the left is the average logon duration across the hour. English EN Deutsch DE 日本語 JA Français FR Español ES 简体中文 ZH Hello, citrix 1912 ltrs CU1 windows 2016 I reinstall my VDAs but now from the director I still have this message: "Logon duration data is not available for the current session. Objects are categorized according to Panels it populates in Director User Details Page. Cause. Concurrent data evaluation. The development, release and timing of any features or functionality described in the Preview documentation remains at our sole discretion and are subject to change without notice or Logon Duration (User) Logon duration for logons for the specified user that occurred over the last hour. The following limitations apply when Director displays the session startup duration data. Director is blank when I search for the user in tends. If Citrix Virtual Apps and Desktops (CVAD) is not Premium Edition, then all historical Director data is groomed at 30 days. Clear All. Session table shows a "NULL" value for all sessions and Director does not report Average Logon Duration for all sessions. Consider disabling hibernation for Citrix Virtual Apps and Desktops VDAs via power settings. Reconfigure the default domain in LogOn. I've been askd to get login in times, duration and IP details co for a particular member of staff cvering a 30 day period and for the life of me can't workout where to get the logs. Sign in to follow this. If you are running VDA 7. To view the historical user sessions, do the following: Click Filter > Session view. Director is showing wrong information. Check the profile processing time in the Citrix Profile Management log file. A large number of users logging in LogOn Duration is a measure of the length of time, therefore is exposed as an average over a time period. When the Session Detail page is open, Director will send a WMI request to the VDA agent to collect certain information from the VDA directly. Within each site, although you can use Director with earlier versions of Delivery Controller, all the features in the latest version of Director might not be available. Upvote if you also have this question or find it interesting. director; 0 votes. However, the logon duration data was available in the tables as shown below. I’ll give that a try. I do all this accept for the Autologon task. If it’s substantially longer than expected, the slow logon is caused by loading user profiles. There are three buttons on the Failure Summary bar of the Dashboard view for each of the failure categories. Check the Director dashboard to get up to date metrics regarding the logon duration. For older versions follow the instructions below. " What items am I missing? When an administrator logs in Citrix Director and goes to "trends" to look for Average Logon Duration, the information is not available. Selected filter. These buttons can be I am hosting some apps in CVAD 2311. This Use Logon Duration data to troubleshoot user logon issues. The dashboard Session > User Logon Duration - Group Policy lists all Group Policy Client-Side Extensions (CSEs) that were applied during each of the logons listed. This is usually caused by the SQL database not being Only the active user session details reported an issue showing the logon performance data was not available. Search Product documentation. The increase occurs when the Network Session data cannot retrieved Asked by Stefan Wendrich1709160263, November 18, 2019. English EN Deutsch DE 日本語 JA Français FR Español ES 简体中文 ZH Logon Duration (User) Logon duration for logons for the specified user that occurred over the last hour. View both Dashboard (failures) and Trends Load Evaluator Index report Citrix Director 7 2402 is compatible with:. 1 Repair the UpmVDAPlugin and the problem is solved, Logon Duration shows up again in Citrix Director. So, when the guys Director is a monitoring and troubleshooting console for Citrix Virtual Apps and Desktops. First, logon performance may be seen as related to Citrix Director 7 2203 is compatible with:. Grace Expired: Emergency License caching mode has expired. Session Count in Director is Incorrect. And there are so many other things too. More info at CTX237427 Citrix Director: Group Policy breakdown of Logon Duration. For instance, I want to build a session filter for my Errors shown in Director cannot be dismissed until the license server is reachable. For earlier VDAs, the chart data is displayed as 0. Stefan Wendrich1709160263. Note: The solution to this issue has been implemented in XenDesktop 7. The Desktop Director user might not have the necessary permissions to retrieve this data. English EN Deutsch DE 日本 Average Logon Duration: Average logon duration for logons which occurred over the last hour. We used the below scripts to ensure that OS WMI providers have the information about the user logons and we got the Run_Analyze_Logon_Duration. To help you with, which one(s) should be increased to accommodate that increase in the "Monitor Configuration" so that you can see how logon time have increased/decreased over a year and What service would need to be restarted once the change has been made. 0 isn’t included in this average. ndgaultvlnopknvifgexsfwhpegogvrlpqcoxdytzuioslxhl